A highly sought-after presenter and researcher, Penelope has written two books and more than fifty seminars, training programs, articles, and plays especially for not for profit organizations. Her presentations are widely acclaimed as unique, engaging and among the most effective training programs in the sector today.
Penelope’s leading edge research in donor communication resulted in the publication of Donor-Centered Fundraising in 2003. The book is the only statistically based research ever published on the effect of meaningful communication on donor retention and gift value.